Privacy Policy

Squadtide (“Squadtide”, “we”, “us”) helps sports groups organize pickup games: sign-ups, waitlists, rosters and payments. This policy explains what information we collect when you use squadtide.com, squadtide.app and our apps (the “Service”), how we use it, and the choices you have.

Information we collect

• Account information: your email address and the name you choose. If you sign in with Google or Apple, we receive the basic profile information they share with us: your name, email address and profile picture. We never see your Google or Apple password.
• Group information: the groups you belong to, your role in each (owner, admin, host or player), your responses to sessions, your place on waitlists, and any credit balance or payments recorded for you.
• Information you or a group organizer add: for example a phone number, skill level, preferred payment method, or an emergency contact, when a group asks for it.
• Waitlist sign-ups: if you join our pre-launch waitlist, your email address, whether you organize or play, your main sport and, if you give it, your city.
• Technical information: cookies needed to keep you signed in, and standard server logs (such as IP address, browser type and the pages requested) kept by our hosting providers to run and secure the Service.

How we use it

• To run the Service: sign you in, show your groups and sessions, manage rosters and waitlists, and record payments and credits.
• To send you messages about the Service, such as sign-in codes, session invites, confirmations and waitlist updates.
• To keep the Service secure, prevent abuse, and fix problems.
• To tell waitlist sign-ups when Squadtide is available.
• To meet legal obligations.

We do not sell your personal information, and we do not use it for advertising.

Who can see your information

• Your groups: owners, admins and hosts of a group you belong to can see the information you share with that group, such as your name, role and payment status. Other members can see your name. One group cannot see your information in another group.
• Service providers who process information on our behalf to run the Service: Supabase (database and sign-in), Vercel (website hosting) and Cloudflare (domain and email routing). When the related features are turned on, this also includes our text message provider, our email delivery provider and our payment processor. They may use your information only to provide their services to us.
• Legal reasons: when required by law, or to protect the rights, safety and property of our users, the public or Squadtide.

Text messages

If your group uses text messages, you will receive messages only after you agree to them. Message frequency varies with your group's schedule. Message and data rates may apply. Reply STOP to stop receiving messages and HELP for help. Mobile phone numbers and text message consent are never shared with third parties or affiliates for marketing purposes.

Payments

When a group collects payments through the Service, card payments are handled by our payment processor; we do not store full card numbers. When a group uses outside methods such as Venmo, Cash App, Zelle or cash, we only record whether a payment has been made.

Cookies

We use cookies only to keep you signed in and to make the Service work. We don't use advertising or cross-site tracking cookies.

Keeping and deleting your information

We keep your information while your account is active. You can leave a group at any time. To delete your account and the information connected to it, email support@squadtide.com from the address on your account; we will delete it within 30 days, except for records we are required by law to keep. A group's organizers may keep their own records of games and payments.

Your choices and rights

You can see and update your name in the app, and you can ask us for a copy of your information, to correct it, or to delete it by emailing support@squadtide.com. Depending on where you live, you may have additional rights under local law; contact us and we will help.

Children

The Service is not intended for children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has given us information, contact us and we will delete it.

Security

We use access controls that keep each group's information separate, encrypted connections, and providers with strong security practices. No method of storing or sending information is completely secure, so we can't guarantee absolute security.

Changes to this policy

We may update this policy as the Service changes. We'll post the new version here with a new date, and tell you about significant changes by email or in the app.

Contact

Questions or requests: support@squadtide.com.